Privacy Policy

Introduction

At PulseNexa, we are committed to safeguarding and preserving your privacy when visiting our site or communicating with us. We prioritize the security of users' personal information and will never sell user information. We utilize SSL certificates to protect transportation data and payment data. This Privacy Policy sets out how PulseNexa uses and protects any information that you provide to us. We are dedicated to safeguarding and preserving your privacy when using our site or communicating with us through email or any other communication. PulseNexa is committed to ensuring that your privacy is protected. We may change this policy from time to time by updating this page. Please check back frequently to see any updates or changes to it.

When you use our website, PulseNexa is the Data Controller.

Collecting Your Personal Information

We collect your personal information, such as your name, email address, and phone number, when you:

- Make a purchase online, in-store, or over the phone.
- Engage with us on Social Media.
- Subscribe to our newsletter.
- Request a Measure & Estimate appointment.
- Contact us by any means with queries or complaints.
- Request us to contact you with product information.
- Review any of our products or services.
- Have given a third party permission to share with us the information they hold about you.

How We Use Cookies

In order to deliver our services, we need to collect and use your personal data. Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents, and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

When We Use Your Personal Information

We only use your personal information under certain circumstances, such as:

- When your consent is given for one or more specific purposes.
- When you enter into a contract with us or are performing a contract with us.
- When we have a legal obligation to do so.
- Where we've identified this as a legitimate interest of ours.

We will, with your consent, send you promotional emails about new products, special offers, or other information, which we think you may find interesting using the email address that you have provided. You may, at any time, withdraw your consent to us using your personal information for that purpose.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or post.

In exceptional circumstances, we may collect sensitive personal information, for example, if you volunteer or provide us with your health data as part of a delivery instruction. If you do so, we will take your volunteering of said information as explicit consent (in that case to make adjustments for the delivery). You may, at any time, withdraw your explicit consent to us using that sensitive personal information.

We will rely on your browser settings to indicate your consent to the use of cookies and other similar technologies on our website. To withdraw your consent, please adjust your browser settings.

Please be advised that we occasionally provide our Advertisers with aggregate statistical information about our website visitors, however, this does not reveal information about identifiable individuals.

How We Protect Your Personal Data

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We secure access to all transactional areas of our websites using the latest EV SSL (Extended Validation Secure Sockets Layer) 'https' technology.

All transactions are subject to real-time cardholder authentication with the card-issuing bank, using 3D Secure technology provided by Verified by Visa and MasterCard SecureCode. This password-protected identity check prevents your credit/debit card details from fraud.

Whilst we will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy, the transmission of information via the internet is not completely secure, and therefore we cannot guarantee the security of data sent to us electronically, and transmission of such data is therefore entirely at your own risk.

Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Controlling Your Personal Information

How long will we keep your personal data?

The periods for which we keep your information depend on the purpose for which your information was collected and the use to which it is put. We will not keep your personal information for longer than necessary for our business purposes or for legal requirements.

What Are Your Data Protection Rights?

Data Protection legislation gives you, the data subject, a number of rights in regards to your personal information.