Warranty Policy
2-year warranty, worry-free. Reach out to us with any issues at: support@pulsenexa.com
Thank you for choosing our products. We strive to provide high-quality products and exceptional customer service. Our warranty policy covers your purchase for a specified period from the date of purchase against defects in materials and workmanship.
Warranty Coverage
- Our products are warranted to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase.
- This warranty is applicable to the original purchaser and is not transferable.
- The warranty covers manufacturing defects only and does not cover damage caused by misuse, abuse, accidents, or unauthorized modifications.
- The warranty does not cover normal wear and tear, scratches, or damage due to improper care or maintenance.
Warranty Claim Process
- To make a warranty claim, please contact our customer service team at [ support@pulsenexa.com].
- Proof of purchase, such as an order number or receipt, is required for all warranty claims.
- Our customer service team will assess the claim and determine if the product is eligible for warranty coverage.
- If the product is found to be defective, we will repair or replace it with a new or refurbished product at our discretion.
Returns and Refunds
- We offer a 30-day return policy for our products. If you are not satisfied with your purchase for any reason, you may return it within 30 days of purchase for a full refund.
- To initiate a return, please contact our customer service team for a return authorization.
- Returned products must be in new, unused condition and in the original packaging.
- Refunds will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions about our warranty policy or need assistance with a warranty claim, please contact our customer service team at [support@pulsenexa.com]. We are here to help you.
Note:
This warranty policy is subject to change without notice. Please refer to our website or contact customer service for the most up-to-date information.